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User terms and conditions

Below are the details of the conditions of use for our websites, applications and services by Menu.am) Menu.am is the largest Armenian portal to order food online.

The head office is located at 2-247, 248 Sasna Tsrer street, Yerevan, Armenia.

Internet Projects LLC is registered in the State Register of companies in Armenia under number 03Ա277205 Last Updated: April 3rd, 2013

Any questions may be addressed to: Internet Projects LLC 2-247, 248 Sasna Tsrer street, Yerevan, RA

Protection of Privacy

Menu.am has a deep respect for the privacy of our customers and wants to ensure that no personal information is passed onto third parties. Menu.am enforces the rules stipulated in the law on protection of personal data.

View and edit personal data

In accordance to the law on protection of personal data, you have the right to view and edit all your personal information that has been collected by us. To do this please contact us – [email protected] or call +37410-222-000

Conditions of Sale and Delivery

Processing of personal data

The customers‘ personal data is only used as explained in the terms and conditions. Menu.am does not sell, give or publish customers’ data to outsiders for commercial purposes. Exceptions to what are mentioned above are the requests from a government agency, for example, as part of a police investigation.

The use of personal data for marketing purposes

For the purpose of providing marketing services to its partners Menu.am may use the personal data of its customers and on the basis of the given data it may provide booklets, send emails or letters, SMS, make calls and apply other means of communication on behalf of Menu.am and /or its partners. For not receiving such information, a customer should inform Menu.am about the refusal by calling hotline +37410-222-000 or by sending an email to [email protected], or sending a letter to Internet Projects LLC 2-247, 248 Sasna Tsrer street, Yerevan, Armenia.

Relationships with the restaurants listed on the site

When ordering from Menu.am we forward your order at the restaurant chosen. If for some reason the delivery is not possible, we will contact you as soon as possible. Menu.am plays a role of intermediary in this process. Actual conditions of delivery are variable and depend on the restaurant you selected. Responsibility for Menu.am is limited to sending the order to the chosen restaurant and deliver prepared food to its customers.

Online Payments

Online payments made directly to the website are transferred to the applicable restaurant by Menu.am. A payment can only be refunded if a restaurant has not (fully) prepared the (requested) order.

In the event that such a conflict should arise concerning online payments you can make a complaint with menu.am. You can submit your complain to [email protected] or call +37410-222-000

Complaint Handling

Menu.am is not responsible for the food prepared by the restaurant listed on our website. However, we will do our best to protect your interests if there is a failure from the part of restaurant.

Menu.am is responsible for delivering food on time and does its best to deliver the food at the promised time. Please submit your complaint via email at the following address – [email protected] or [email protected] or call +37410-222-000. Each complaint will be processed as quickly as possible by a member of our team.

Newsletter and Spam

If you are a registered Customer you will receive our newsletters. You can unsubscribe from the newsletters from the respective link in the newsletter. You will not be included in future newsletters if you choose to unsubscribe. The only email you will receive is a confirmation of order from Menu.am. Menu.am does not send “spam” (unwanted email).

If you want more information about the data processing at Menu.am please contact us via email – [email protected] or call +37410-222-000.

Prices

Despite the efforts of Menu.am of completing daily updates of our price lists displayed, it is possible due to external reasons that some prices may not be corrected or up to date. Neither the restaurant nor Menu.am where the order is placed from can be held liable to pay any difference in price. If you see pricing errors please notify [email protected] as soon as possible and we will make arrangements to change the listing as soon as possible.

Intellectual property rights

Menu.am is a protected trademark. You may not use, copy, adapt, translate and / or distribute Menu.am without prior permission. If you are interested in the possibility of using the site Menu.am (or part of the site) regardless of your goal please contact [email protected]

Responsibility

Menu.am makes every effort to provide the best possible service to its customers. Menu.am cannot be held responsible for the malfunction of the site or related services.

Menu.am and this Agreement shall be governed under Armenian law.

Menu.am © 2012-2016 - All rights reserved

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